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UPDATE: The Court approved the Settlement on May 25, 2023, and the initial review of claims has been completed. The Court issued a Payment Order on June 27, 2024. Payments will be issued for approved claims by August 2024.
Please check this website for future updates.
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What is this settlement about?
A settlement has been reached with Apple Inc. ("Apple") in a class action law lawsuit alleging that certain MacBook laptops sold between 2015-2019 were equipped with defective butterfly keyboards that can result in characters repeating unexpectedly; letters or characters not appearing; and/or the keys feeling "sticky" or not responding in a consistent manner.
Apple denies all of the allegations made in the lawsuit, denies that any MacBooks are defective, and denies that Apple did anything improper or unlawful. Apple asserts numerous defenses to the claims in this case. The proposed settlement to resolve this case is not an admission of guilt or wrongdoing of any kind by Apple.
Who is included in the Class?
The Settlement Class includes all persons and entities in the United States who purchased, other than for resale, an Apple MacBook, MacBook Air, or MacBook Pro laptop between 2015 and 2019 that was equipped with a butterfly keyboard mechanism. The list of models covered by the Settlement are referred to as the "Class Computers."
The Settlement provides for a $50 million fund for payments to Settlement Class Members who had the "Butterfly" keyboard on their MacBook laptop repaired. The two repair procedures covered by the Settlement are: (1) a Topcase Replacement, which involves replacing the entire keyboard module; and (2) a Keycap Replacement, which involves replacement of one or more keycaps. If Apple's records reflect you received two Topcase Replacements, you are a Group 1 Settlement Class Member. If you received a single Topcase Replacement or one or more Keycap Replacements, and you declare that the repair did not resolve your keyboard issues, you are a Group 2 or Group 3 Settlement Class Member. The amount of the settlement payment varies depending on whether you are a Group 1, Group 2, or Group 3 Settlement Class Member.
The chart below summarizes the legal rights and options for the Settlement Class.
| SUMMARY OF YOUR LEGAL RIGHTS AND OPTIONS |
DEADLINE |
Group 1 Settlement Class Members:
Obtained at least two Topcase Replacements from Apple or an Authorized Service Provider within four years of purchase |
Settlement Class Members in Group 1 will receive an email or postcard notifying them that they are eligible for and were sent an automatic payment.
Group 1 Settlement Class Members should confirm or update the mailing address for their check by using the Change of Address form.
By receiving a payment, Group 1 Settlement Class Members will give up rights and be bound by the Settlement. |
MARCH 6, 2023* (PASSED)
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Group 2 Settlement Class Members:
Obtained a single Topcase Replacement from Apple or an Authorized Service Provider within four years of purchase, and the repair did not resolve the keyboard issues |
Submit a Claim Form declaring that the single Topcase repair did not resolve the issues with the keyboard. If Apple does not have a record of your purchase or repair, additional proof may be required.
This is the only way to get a payment.
By receiving a payment, Group 2 Settlement Class Members will give up rights and be bound by the Settlement. |
MARCH 6, 2023*(PASSED) |
Group 3 Settlement Class Members:
Obtained one or more Keycap Replacements from Apple or an Authorized Service Provider within four years of purchase, and the repair(s) did not resolve the keyboard issues |
Submit a Claim Form declaring that the keycap repair(s) did not resolve the issues with the keyboard. If Apple does not have a record of your purchase or repair, additional proof may be required.
This is the only way to get a payment.
By receiving a payment, Group 3 Settlement Class Members will give up rights and be bound by the Settlement. |
MARCH 6, 2023*(PASSED) |
| Exclude Yourself |
Get no payment.
This is the same as Opting Out. This is the only option that allowed you to keep your right to bring any other claim against Apple related to the subject matter of the claims in this case. |
FEBRUARY 10, 2023*(PASSED) |
| Comment On or Object to the Settlement and/or Attend a Hearing |
You could have written to the Court about why you like or do not like the Settlement.
You could not have asked the Court to order a larger settlement.
You could have asked to speak to the Court at the hearing held on March 16, 2023 about the fairness of the Settlement, with or without your own attorney. |
FEBRUARY 10, 2023*(PASSED) |
| Do Nothing |
Get no payment (unless you are a Group 1 Class Member).
Give up rights and be bound by the Settlement. |
No Deadline |
*Unless the specific notice you received indicates otherwise.
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