The amount Settlement Class Members will receive (and what they must do to get a payment) depends on which of the three categories they fall into and how many eligible Settlement Class Members are ultimately determined to fall into each category.
Group 1: Multiple Topcase Replacements. Settlement Class Members who, within four years of purchasing a Class Computer, obtained two or more Topcase Replacements, will receive a payment without the need to submit a claim. Settlement Class Members in this group were sent an email or postcard Notice confirming eligibility for payment and requesting confirmation of contact information. It is estimated that Settlement Class Members in this group will receive an initial payment of $300, but the actual payment could be more or less, depending on the number of eligible Settlement Class Members in each category. The maximum payment for Group 1 Settlement Class Members is $395. A Settlement Class Member can meet the eligibility requirements for this group and receive payment if they obtain two or more Topcase Replacements anytime until November 28, 2024. Please go to the Change of Address form or see Question 15 for more information on how to update your address.
Group 2: Single Topcase Replacement. Settlement Class Members who, within four years of purchasing a Class Computer, obtained a single Topcase Replacement, must have submitted a claim to receive payment. Settlement Class Members in this Group must have declared that the repair did not resolve their keyboard issues. Settlement Class Members who obtained a single Topcase Replacement must have submitted a Claim Form by March 6, 2023*. Settlement Class Members whose purchase or repair is not reflected in Apple’s records will also need to provide proof of purchase and/or repair. The maximum payment for Group 2 Settlement Class Members is $125, but it may be less. The amount of the payments for Group 2 Settlement Class Members will depend on the number of eligible Settlement Class Members and valid claims for all categories.
Group 3: Keycap Replacements. Settlement Class Members who, within four years of purchasing a Class Computer, obtained one or more Keycap Replacements, must have submitted a claim to receive payment. Settlement Class Members in this Group must have declared that the repair did not resolve their keyboard issues. Settlement Class Members who obtained Keycap Replacements must have submitted a Claim Form by March 6, 2023*. Settlement Class Members whose purchase or repair is not reflected in Apple’s records will also need to provide proof of purchase and/or repair. The maximum payment for Group 3 Settlement Class Members is $50, but it may be less. The amount of the payments for Group 3 Settlement Class Members will depend on the number of eligible Settlement Class Members and valid claims for all categories.
For more information on the plan of allocation, please review the Settlement Agreement.
If you own a Class Computer and did not obtain a Keycap Replacement or Topcase Replacement within the first four years of ownership, you are not eligible for payment. Apple’s Keyboard Service Program (https://support.apple.com/keyboard-service-program-for-mac-notebooks) provides four years of protection and remains available for any Class Member who may experience future issues within four years of purchase.
*Unless the specific notice you received indicates otherwise.